The Covid-19 Pandemic
Every state in the United States has now reported cases of COVID-19, with the number of cases rising everyday. In an attempt to slow the spread of the virus, many states have started to temporarily close schools, bars, restaurants, and movie theaters, as well as ban large public gatherings and encourage people to work from home. As such, the retail industry faces substantial shifts: consumer spending on certain items such as groceries, household supplies, and home entertainment, has increased.
Question: How can we design a product to improve the current grocery shopping experience during COVID-19?
User Personas
Every state in the United States has now reported cases of COVID-19, with the number of cases rising everyday. In an attempt to slow the spread of the virus, many states have started to temporarily close schools, bars, restaurants, and movie theaters, as well as ban large public gatherings and encourage people to work from home. As such, the retail industry faces substantial shifts: consumer spending on certain items such as groceries, household supplies, and home entertainment, has increased.